abd7 Terms and Conditions

Section 1

General Provisions

abd7 is an online gaming and sports betting platform serving users in Bangladesh. The platform offers casino games, live dealer games, slots, and betting on cricket and various other sports.

• These Terms form a binding legal agreement between abd7 and the user.
• abd7 reserves the right to amend these Terms at any time without prior notice.
• Any changes to the Terms will take effect as soon as they are published on the website.
• Users are advised to check this page regularly.

Section 2

Eligibility and Age Restrictions

The following eligibility requirements must be met to use abd7's services:

• You must be 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited.
• You must have a valid and active Bangladeshi mobile number or bank account.
• You must confirm that participating in online gaming is permitted in your own legal jurisdiction.
• Each person registered on abd7 may hold only one account.
• abd7 employees and their immediate family members may not bet or play on the platform.

Section 3

Account Registration and Security

To open an abd7 account, users must provide accurate and complete information. The following account security rules must be followed:

• Use a unique and strong password for your account.
• Never share your login credentials with any third party.
• Transferring, selling, or allowing others to use your account is prohibited.
• If unauthorized access is detected, notify support immediately.
• abd7 is not responsible for unauthorized access to your account if you fail to keep your password secure.
• A copy of your identity document may be requested as part of KYC (Know Your Customer) verification.

Section 4

Deposit and Withdrawal Policy

All financial transactions on abd7 are conducted in Bangladeshi Taka (BDT / ৳). The following conditions apply to all deposits and withdrawals:

4.1 Deposit Conditions

• Funds deposited must come from the registered account holder's own mobile banking or bank account.
• Deposits from third-party accounts are prohibited and such transactions will be cancelled.
• If confirmation is not received after a deposit, please contact support.

4.2 Withdrawal Conditions

• KYC verification must be completed before requesting a withdrawal.
• Withdrawals may only be made via the method linked to the registered account.
• abd7 reserves the right to hold and verify withdrawals if irregular activity is suspected.
• A management fee may apply to inactive accounts that retain a balance after a certain period.

Section 5

Bonuses and Promotional Offers

abd7 bonus offers are provided under the following general terms:

5.1 Welcome Bonus

New members will receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳15,000. To use this bonus, a 15x wagering requirement must be met.

• Wagering must be completed within 30 days of receiving the bonus.
• Bonus funds may not be withdrawn before the wagering requirement is fulfilled.
• Claiming bonuses from multiple accounts is strictly prohibited.
• Bonus betting may be restricted on certain specific games.

5.2 Regular Promotions

• Each promotion has its own applicable terms, which will be stated on the offer page.
• abd7 reserves the right to modify or cancel any promotion.
• abd7 will take necessary steps to prevent promotional abuse or bonus hunting.
• In the event of any dispute regarding a bonus offer, abd7's decision will be considered final.

Section 6

VIP Program and Cashback

abd7's VIP program has three tiers. Weekly cashback and additional benefits are provided at each tier:

• Bronze: Up to 0.3% weekly cashback and basic VIP benefits.
• Silver: Up to 0.5% weekly cashback and priority support.
• Gold: Up to 0.8% weekly cashback, exclusive offers, and a personal account manager.

You can advance to higher VIP tiers through regular and consistent play. VIP benefits are subject to separate terms, and abd7 reserves the right to modify the program at any time. Cashback is credited to your account as cash and may be subject to separate wagering requirements.

Section 7

Gaming Code of Conduct

The following code of conduct applies to maintain a fair and enjoyable gaming environment on abd7:

• Any form of cheating, manipulation, or use of software tools is strictly prohibited.
• External software may not be used to influence game rules or processes.
• Abusive, threatening, or discriminatory behavior toward other players is strictly prohibited.
• If you have a dispute regarding a game result, report it formally through support.
• Simultaneous betting across multiple accounts to guarantee a specific outcome is prohibited.
• abd7 reserves the right to temporarily restrict gaming access for any reason.

Section 8

Prohibited Activities

The following activities are strictly prohibited on the abd7 platform and may result in permanent account closure:

• Using the platform for money laundering or any other illegal financial activity.
• Operating multiple accounts from multiple devices or IP addresses.
• Obtaining bonuses or promotional benefits through fraudulent means.
• Attempting to breach abd7's systems or network.
• Exploiting technical errors or software bugs to gain an unfair advantage.
• Providing false or incorrect information to abd7.

Section 9

Responsible Gaming Policy

abd7 takes responsible gaming very seriously. We are committed to providing our users with a safe and enjoyable gaming experience. For more information, please visit our responsible gaming page.

• Users can set deposit limits, session time limits, and betting limits on their account.
• A self-exclusion option is available — apply through support.
• If you notice signs of gambling addiction, notify abd7 support immediately.
• abd7 may reach out to a user if problematic gaming behavior is identified.

Section 10

Intellectual Property and Content Rights

All content on the abd7 website — including logos, designs, graphics, software, text, and game interfaces — is owned by abd7 or its licensors.

• Reproducing, distributing, or using any content for commercial purposes without prior written permission from abd7 is prohibited.
• Downloading, reverse engineering, or modifying game software is strictly prohibited.
• abd7's trademarks or brand name may not be used in any unauthorized manner.

Section 11

Privacy and Data Protection

abd7 places the highest priority on protecting users' personal information. For detailed information on how data is collected, stored, and used, please read our privacy policy.

• Your personal information is protected through SSL encryption technology.
• Documents collected for KYC verification are stored securely and are not shared with third parties.
• Information may be disclosed when required by law or at the request of a regulatory authority.
• Your information will not be sold to third parties for marketing purposes without your consent.

Section 12

Limitations of Liability

abd7 will not accept responsibility in the following circumstances:

• If gaming is interrupted due to loss of internet connection, server downtime, or third-party technical issues.
• If account verification is delayed or a withdrawal is held due to incorrect information provided by the user.
• If a password or login credentials are compromised due to the user's own negligence.
• If service is disrupted due to unforeseen natural disasters, cyber attacks, or government restrictions.
• For any anticipated losses related to game outcomes — as gaming is entertainment that carries inherent risk.

abd7 will always strive to maintain service quality and resolve any technical issues promptly. If a technical error leads to an unfair outcome, abd7 will investigate and take appropriate action.

Section 13

Dispute Resolution and Complaints Process

abd7 is committed to resolving all valid complaints from users. The dispute resolution process is as follows:

• First, contact support directly via 24/7 live chat. Most issues are resolved immediately.
• If the issue is not resolved via live chat, send a detailed email to [email protected].
• abd7 will provide a written response within a reasonable time after receiving the complaint.
• The relevant account or transaction may be temporarily suspended during the investigation.
• abd7's final decision will be considered binding.

Section 14

Account Suspension & Closure Policy

abd7 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these Terms and Conditions is violated.
• If the account is involved in fraudulent, illegal, or suspicious activity.
• If an account is created using a false identity or age.
• If documents required for KYC verification are not provided on time.
• If the account remains completely inactive for an extended period.

If an account is closed, any legitimate balance (subject to all conditions being met) may be returned. Users may also request account closure through support.

Section 15

General Miscellaneous Provisions

• Severability: If any clause of these Terms and Conditions is found to be unlawful or unenforceable, the remaining clauses will continue in full effect.
• Entire Agreement: These Terms and Conditions constitute the entire agreement between abd7 and the user, and supersede all prior oral or written understandings.
• Language: These Terms and Conditions are drafted in Bengali. In the event of any linguistic ambiguity, the Bengali text shall be considered final.
• No Waiver: If abd7 does not enforce any clause of the Terms and Conditions at any time, this shall not be considered a waiver of that clause.
• Contact: If you have any questions about these Terms and Conditions, email [email protected] or reach us via 24/7 live chat.